“JOOL” respects your privacy and is committed to protecting your privacy. Our aim is to provide you with a safe and secure surfing experience whenever you visit our website. This Privacy Policy is created in order to demonstrate our firm commitment to your privacy.
This privacy notice describes our online information practices to inform you about what information we collect, why we collect such information, and how we use the information that we collect from our customers. By visiting our Website, you are accepting the practices described in this Privacy Policy.
“JOOL” may amend this policy at any time by posting a revised version on our website.
We encourage you to periodically review this page, to be informed of how we are committed to protecting your privacy. You can find the last updated date at the top of this page.
Introduction
1.1. In general, you can browse our Website without telling us who you are or revealing any personally identifiable information about yourself. We collect your personally identifiable information at the time of your Account registration, Contact Us, and any place any Cookies or Web Beacons or record any Web Log information at the time of your site visit.
Information We Collect
2.1. We collect the following information through the Website:
Information You Provide
2.2. We collect the Personal Information and other types of information that you submit when you use the Website.
Registration Information
2.3. To create an Account, you may need to provide Personal Information, such as your full legal name, current address, phone number, email address, and any other information indicated as required. You will need to provide us with information about yourself when you register for our services or register for email newsletters and alerts.
Personal Information
2.4. Personally identifiable information means any information that may be used to identify an individual, including but not limited to first and last name, physical address, email address, phone number, or other contact information that may be used to identify an individual. If you do not want to provide us with your Personal Information, you may still access the Website but certain areas may not be accessible to you.
2.5. If you choose to submit content to any public area of the Website, your content will be considered “public” and will not be subject to the privacy protections set forth herein or any applicable law, rule or regulation. We encourage you to exercise caution when making decisions about what information you disclose in such public areas. Furthermore, except as otherwise described in this Policy, any content you post to a public area of the Website may be used by us for any purpose.
Non-Personal Information
2.6. Certain non-personally identifiable information about you may be collected by the standard operation of our servers and through the use of “cookies”. We reserve the right to disclose or utilize any of this information in aggregate form, for any purpose, in our sole judgment.
2.7. The web servers we use may automatically collect information sometimes referred to as “clickstream data,” such as the domain name of the service providing you with Internet access, the Internet Protocol (IP) address used to connect your computer to the Internet, your browser type and version, operating system and Website, the average time spend on the Website, pages viewed, information searched for, access times and other relevant statistics.
User Communications
2.8. When you send an email or other communication to “JOOL” we may retain those emails and other communications in order to process your inquiries, to respond your requests, and improve our services.
Financial Information
2.9. If you pay for the services in and through the Website, your financial information, such as your payment method (valid credit card number, type, expiration date, or other financial information), is collected and stored by our third-party payment processing company (the “Payment Processor”), and use and storage of that information is governed by the Payment Processor’s applicable terms and conditions and privacy policy. In order to facilitate your transactions, the Payment Processor collects and stores your other financial information.
Information from Other Sources
3.1. We may license and otherwise obtain non-personally identifiable information from various other companies, including research companies, data aggregation companies, and other third-party companies. Data sets may include information about you or your demographic segment that such companies have licensed, purchased, or collected. We use this information for all the purposes described in this Policy, and for any other lawful purpose that we choose.
Technologies We Use: Cookies
4.1. A cookie is a tiny file that is stored on a user’s computer and issued to your computer when you enter a website. It stores a small amount of information relating specifically to the client and the website. The cookie can be accessed by both the web server and the user’s computer.
4.2. Cookies are used for a wide range of purposes, such as identifying your computer’s previous visits to a website, ascertaining the most popular features of a website, or enabling a company to present specific information to users. Generally, cookies are used to enable us to deliver to you a better and more personalized service, assist us in tracking visits to the Website, and measure visitor patterns.
4.3. We use cookies to recognize your device and provide you with a personalized experience.
4.4. We also use cookies to serve customized ads from Google and other third-party vendors.
4.5. We may participate in behavioral-based advertising. This means that a third party may place a cookie on your browser, or use a web beacon, to collect information about your use of our Website so that they can provide advertising about products and services tailored to your interest. That advertising may appear either on our Website or on other platforms. Our third-party advertisers use cookies to track your prior visits to our Website and elsewhere on the Internet in order to serve you customized ads.
4.6. We may participate in demographic, interest, and location-based advertising. If we do so, we will not use Personally Information in conjunction with this information
We UseOpting Out
4.7. You may be able to opt-out of customized and targeted ads by visiting the Google Analytics Opt-out Browser Add-on. If you use our Website without opting out, this means that you understand and agree to data collection for the purpose of providing you with remarketing ads.
Web Log
4.8. Like most standard Website servers, our servers also record information that your browser sends whenever you visit our Website. These server logs may include information such as your web request, internet protocol (IP) address, browser type, browser language, internet service provider (ISP), referring/exit pages, platform type, date and time of your request, number of clicks to analyze trends and one or more cookies that may uniquely identify your browser. Web log information is not personally identifiable information.
Social Buttons
4.9. We have installed social buttons from third parties e.g. Facebook and Twitter on many pages of our Website. These allow our users to share pages and information that they find interesting on social networks they are registered with.
4.10. There may be scripts running from outside our domains, which we cannot control. If you click on these buttons, they may be registering the information – including the fact that you visited our Website – and in some cases could register this information, including the pages you look at, even if you do not click on the buttons but are logged in to their service.
Click-Stream Data
4.11. Click-stream data is information collected when you request pages from the Website. Click-stream data may include such information as the page served, the time, the source of the request, the type of browser making the request, the preceding page view, and other such non-personal information. This data helps us analyze how users arrive at the Website, what type of content is most popular, what type of users in the aggregate are interested in particular kinds of content and advertising, and the like.
Third Parties
4.12. We may use third parties to perform certain tasks for us, such as facilitating your payments. Such third parties will provide us the Personal Information, such as your name, address, and email address you provide to them.
Third Parties Account
5.1. The Website may allow you to log in and create an Account through your Facebook, Google, or any other non- “JOOL” account (each a “Third Party Account”) using your third-party ID. If you log in to the Website through your Third Party Account, you are allowing the Website to access your information and you are agreeing to the Third Party Account’s terms of use in your use of the Website. We may receive information from such Third Party Accounts and that information may be imported to the Website (either as a part of your profile or otherwise). We will use all information available through a Third Party Account in accordance with the Third Party Account’s policies and your account privacy settings selected through the Third Party Account, so please consult such policies and settings.
5.2. You acknowledge and agree that you are solely responsible for your use of your Third Party Account and that it is your responsibility to review the terms of use and privacy policy of each Third Party Account. We will not be liable for: (i) the availability or accuracy of your Third Party Account; (ii) the content, products, or Website on or available on your Third Party Account; or (iii) your use of your Third Party Account.
Use of Information
6.1. The information, we collect from you, is used to process your inquiries, to respond to your requests, fulfill any orders, and to improve our stores & services. The information is solely used only for the purposes mentioned in this Policy.
6.2. Where your consent has been provided in advance, we may allow selected third parties to use your data to enable them to provide you with information regarding unrelated goods and services that we believe may interest you. You can withdraw such consent at any time.
6.3. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purposes stated in this Policy.
6.4. We do not and will never share, disclose, sell, rent, or otherwise provide Personal Information to other companies for the marketing of their own products or services.
6.5. We may anonymize and aggregate data collected through the Website and use it for any purpose.
Internal Use of Information
6.6. “JOOL” reserves the right to use your personally identifiable information internally to improve our marketing and promotional efforts, Website content, and product offerings. We can also use information gathered through cookies and web logs for our internal research. We may use your information to conduct internal research on our users’ demographics, interests, behavior, and actions. These internal research reports and findings will not be disclosed to you.
Marketing Campaigns
6.7. With your consent, we may use your email address or other personally identifiable information to send commercial, marketing, or promotional messages.
Legal Disclaimer
6.8. “JOOL” may disclose information, including personally identifiable information, in order to comply with any applicable law, regulation, a judicial proceeding, court order, or governmental request.
Fraud Protection
6.9. “JOOL” may disclose information, including personally identifiable information, in order to scrutinize, prevent or take action against suspected frauds or illegal activities. We may also exchange information, including personally identifiable information, with other organizations and companies to protect against online and credit fraud.
Third-Party Service Providers
Business Transfer
6.12. As we continue to develop our business, we might sell or buy stores, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that “JOOL”, or substantially all of its assets are acquired, customer information will, of course, be one of the transferred assets.
Storing Your Information
7.1. Your Personal Information is kept secure. Only authorized employees, agents, and contractors (who have agreed to keep information secure and confidential) have access to this information. We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
7.2. We will continue to store archived copies of your Personal Information for legitimate business purposes and to comply with the law.
7.3. We will continue to store anonymous or anonymized information, such as website visits, without identifiers, in order to improve our Website.
Sharing of Information
8.1. We are always seeking to improve our business. In accomplishing these objectives, we may buy or sell a company, or one or more of the companies in our corporate family may merge with or be acquired by another company. If we sell a business, we may transfer some or all of your information as a part of the sale in order that the service being provided to you may continue or for other business purposes. Personal information may also be shared with a company that acquires our business, whether through merger, acquisition, bankruptcy, dissolution, reorganization, or other similar transaction or proceedings. If this happens, we will post a notice on our home page.
Securing Your Information
9.1. “L ’atelier Nawbar” is committed to protecting your personally identifiable information and uses all precautionary measures to offer a safe and secure online environment. We use very advanced security technologies and procedures to protect your personally identifiable information from unauthorized access, use, or disclosure. We may use Secure Sockets Layer (SSL) software, which encrypts information you input, for transmission of your credit card information. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign out when finished using a shared computer.
9.2. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your Personal Information.
Transfer of Information
10.1. We may transmit Personal Information outside of your jurisdiction of residence. Any Personal Information transferred to a third party for data processing is subject, by law, to a comparable level of protection as that provided by “JOOL”. A “comparable level of protection” means a level of protection generally equivalent to that provided by “JOOL”. By providing your information, you consent to such transfer.
Links
11.1. This Privacy Policy applies to our Website only. Our Website contains links to other sites and we are not responsible for the privacy practices of such other sites. We encourage our users to be aware by reading the privacy statements of each and every website that collects personally identifiable information. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you.
Access to Your Personal Information
12.1. You retain all rights to your Personal Information and can access it anytime. In addition, “JOOL” takes reasonable steps to allow you to correct, amend or delete personal information that is shown to be inaccurate or incomplete.
12.2. Upon request, we provide Website visitors with access to all information (including proprietary information) that we maintain about them. If you have any questions about your Personal Information or this Policy, please contact us through the information found at the end of this document.
Your Choices
13.1. You can use some of the features of the Website without registering for an Account, thereby limiting the type of information that we collect.
13.2. You can always opt not to disclose certain information to us, even though it may be needed to take advantage of some of our features.
13.3. You can delete your Account. Please note that we will need to verify that you have the authority to delete the Account, and activity generated prior to deletion will remain stored by us and may be publicly accessible.
Legal Disputes
14.1. If a dispute arises between you and us, our goal is to provide you with a neutral and cost-effective means of resolving the dispute quickly. Accordingly, you and we agree that we will resolve any claim or controversy at law or equity that arises out of this Policy and our services. Before resorting to these alternatives, we strongly encourage you to first contact us directly to seek a resolution by reaching out to us. We will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation.
Governing Law and Jurisdiction
15.1. This Privacy Policy and our legal obligations hereunder are subject to the laws of Lebanon regardless of your location. You hereby consent to the exclusive jurisdiction of and venue in the courts located in Lebanon in all disputes arising.